After connecting the dock to my laptop (HP Elitebook 850 G6, if it matters), I ran HPIA an see if it would update the dock's firmware.I did the below test, which turned out to be unsuccessfull. My unit was running firmware version 1.0.7.0 upon acquisition: I've been reading the technical whitepaper ( here), but there are some questions I still cannot find an answer.įirst question is: Can HP Image Assistant in itself update dock stations firmware? I've been instructed to look at the HP Firmware Installer for Docks utility. Over time, dirt particles and cleaning agents can get trapped in the scratches.įollow the procedures in this section to safely clean your lap dock.I received an HP USB-C Dock G5 docking station unit, in order to review how we can manage its firmware update. That a cleaning product is safe for your lap dock, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product.įibrous materials, such as paper towels, can scratch the lap dock. Use the following products to safely clean your lap dock:ĭimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands)ĭry microfiber cleaning cloth or a chamois (static-free cloth without oil)Īvoid strong cleaning solvents that can permanently damage your lap dock. Select Download, and then select Install.ĭo not turn off or disconnect the HP Elite x3 while the upgrade is in progress.Īfter the installation is complete, disconnect the HP Elite x3, disconnect power to the lap dock, and then restart the lap dock. On the HP Elite x3, open the HP Device Hub app. This chapter provides instructions for updating the firmware, steps to clean the lap dock, and tips for traveling with (or shipping) the lap dock.Ĭonnect the lap dock to the HP Elite x3 using the included USB Type-C cable. It is important to perform regular maintenance to keep your lap dock in optimal condition.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |